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data recovery tips
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data recovery tips
Top 10 questions to ask a recovery technician - berlinstartup.de, Jens Hoffmann
What should I do if I suspect my drive is failed?
Shut down the computer to avoid further damage to the drive and its data. Send your drive a professional recovery company with a Clean room environment.
How much is the recovery going to cost?
Each recovery is different from the drive and the complexity of the problem. Choose a recovery company who will take the time to examine your drive and give you a full diagnostic before they attempt to recover your valuable data.
What are the backgrounds of key technical staff?
Your trusting someone you have never met before possibly only spoken to on the phone with your valuable data. Don't be afraid to ask for qualifications and years of experience.On our website you'll find a list of key company individual and a list of their qualifications.
What is the company's history?
If you are going to trust them with your valuable data, don't deal with un-named individuals hiding behind an anonymous web site. Use a company that has an established name and has been in the business for a number of years.
Can they offer any references?
Does the company you are considering have a list of past clients; do they offer references from a wide range of clientele?
What is their success rate?
Don't be fooled by exaggerated claims of a 100% success
rate. Data recovery can be a complicated process with inherent Physical and logistical limitations that determine what can Actually be done. Start out being skeptical! Even if the sales rep sounds Convincing, that doesn't mean that their engineers know how to handle all recoveries.
Will they outsource the recovery?
Not all company's claiming to offer data recovery really do. It always good to ask if the location has a clean room, and the tools to do the recovery in-house. Your taking the time to send the recovery to them directly you don't want you data sent all over with the chance of being damaged and or lost in the process.
What happens if you don't get my data back?
Some companies will charge you for the recovery even if they are unsuccessful. You shouldn't have to pay for a recovery when nothing was recovered.
Will you be contacted before any major work is done?
When your data is in the hands of someone you should be notified about any and all recovery procedures. DRS will notify you after the media has been diagnosed. If you determine to proceed with the recovery the diagnostic fee is applied to the final invoice.
How will you data be returned to you?
Not all companies give you choice on your return media, and there may be hidden changers for your return media. Make sure you can pick from a CD, DVD, or hard drive.
Good luck.
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